Dear Valued Customer,

Thank you for your message.

We will be celebrating Chinese New Year from January 23, 2025, to February 5, 2025. We sincerely apologize for any inconvenience caused during this time. Rest assured, we will respond to your inquiry as soon as we return to the office.

Here are answers to some common questions you might have:

1. If you’ve already placed an order on our website:

(1) For orders placed before January 23:

The tracking number has already been sent to your email. Please visit www.17track.com and enter your tracking number to check the shipping status.
If you can’t find the email, please check your spam or junk folder.
If the email is still missing, your order may not have been shipped yet. We deeply apologize for the delay and will address this issue after the holiday (from February 6 onward). Please don’t worry—we’ll take care of it promptly.

(2) For orders placed during our holiday (January 23–February 5):

These orders will be shipped after the holiday (starting February 6). Thank you for your patience.

(3) If you have any concerns about your product:

We will handle your inquiries after the holiday (from February 6 onward).

2. If you haven’t placed an order yet:

(1) During Chinese New Year, we may not be able to respond to your inquiries immediately.

For more information about our products, please check the product detail pages on our website.

(2) You can complete your purchase using PayPal, credit card, or Klarna.

(3) Orders placed during the holiday will be shipped after February 6.

We sincerely apologize for any inconvenience caused by this temporary delay and appreciate your understanding. We look forward to serving you and wish you all the best!

If you have any questions, please don’t hesitate to contact us. Thank you in advance for your patience.

Warm regards,
Cindy | YOUNGKIT Team