To Dear Customer
Dear customer,
Thank you for your message.
We will celebrate the Chinese New Year from February 2nd,2024 to February 17th,2024. We are so sorry for the inconvenience. When we go back to the office, we will reply to you as soon as possible.

Here are some answers to questions you may want to consult:
1.If you have already placed an order on our website.
1)If your order is before February 2nd, the tracking number has been sent to your email address. Please Log in to "www.17track.com" to enter your logistics number and query the logistics information.
If you are unable to receive the email, you can check whether it was accidentally sent to your spam.
In addition, if you still haven't received the mail, your order may haven’t been sent yet. We are so sorry about that. We will deal with your problem after the holidays(i.e. after February 18th). Please don’t worry.

2)If your order is placed durling our holiday period(February 2nd - February 17th),and your order will be shipped after the holidays(i.e. after February 18th).Please wait patiently.

3)If you have any problem with the product, we will deal with your problem after the holidays(i.e. after February 18th).

2.If you haven’t placed an order on our website.
1)We regret that we cannot immediately respond to your question during the Spring Festival. If you want to know more about the product details, you can check the product details page of our website.

2)You can checkout online by PayPal, Credit Card, and Klarna.

3)Your order will be shipped after February 18th. Please wait patiently.

Finally, We are looking forward to serving you and are so sorry for the inconvenience.Best wishes to you!

Any questions, please feel free anytime contact us anytime. Thanks for your time in advance.

Best Regards
Cindy| YOUNGKIT Team